Electrical inspection and testing process map

A swimlane map of an electrical inspection and test survey from a customer request to an archived report, across ServiceDesk, Engineering, the Field Test Team, HSE/Compliance and QA/Reporting. It's deliberately a diagnose-and-report map, not a repair one: a defect gets flagged and referred, not fixed on the page.

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What is in this map

13 steps across 5 swimlanes and 5 phases, with 2 decision points.

Swimlanes (who does the work)
ServiceDesk, Engineering, Field Test Team, HSE / Compliance and QA / Reporting
Phases (left to right)
Intake & Scoping, Test Planning, Safety Preparation, Testing & Assessment and Reporting & Closeout

Why map this process

This is the one map in the set built around a boundary rather than a build: the 'results outside acceptable limits' branch does not lead to a repair row, it leads to 'flag defect and refer to the SOP that corrects it.' The comment on that row is explicit about where each finding goes — a fixed-installation reading to Marine Electrical Installation, an immediate-safety switchboard or breaker fault to Emergency Marine Electrical Repair, a high-voltage finding to High-Voltage Electrical Work. Drawing that referral as a real row, rather than an implied next step, is what keeps this SOP's own scope honest: it inspects and documents, and other maps fix.

The test-definition step is also worth keeping distinct from the earlier identification step. What gets tested (insulation and continuity for cabling, thermography for switchboards under load, functional checks for fire/gas detection and emergency lighting) is stated as an engineering judgment call, not a fixed checklist applied uniformly — which is honest about how inspection scoping actually works, and which is exactly the row a template that tried to hard-code 'the test list' would have gotten wrong.

Every step in the map

This is the spreadsheet behind the diagram. The numbers in “Goes to” are row numbers, which is exactly what the editor’s “Line to” column holds — so you can read the flow here and retype any part of it.

Every step in the Electrical inspection and testing (identify installation to archived report) process map, in the order the editor numbers them.
#StepShapeSwimlanePhaseGoes to
1 Customer requests inspection and test survey Start ServiceDesk Intake & Scoping 2
2 Identify installation and systems to be inspected Process Engineering Intake & Scoping 3
3 Define required tests for the identified installation Process Engineering Test Planning 4
4 Confirm test scope, access and schedule with customer Process ServiceDesk Test Planning 5
5 Prepare isolation, permits and PPE for the defined tests Process HSE / Compliance Safety Preparation 6
6 Isolation and access **verified safe** to proceed? Decision HSE / Compliance Safety Preparation 7 (Verified), 5 (Not verified)
7 Perform tests: switchboards, breakers, insulation, thermography, fire/gas detection, emergency lighting Process Field Test Team Testing & Assessment 8
8 Assess results against *acceptance criteria* Process QA / Reporting Testing & Assessment 9
9 Results within **acceptable limits**? Decision QA / Reporting Testing & Assessment 11 (Within limits), 10 (Outside limits)
10 **Flag defect** and refer to the SOP that corrects it Exception QA / Reporting Reporting & Closeout 11
11 Issue **test report** Document QA / Reporting Reporting & Closeout 12
12 Archive documentation and test records Process QA / Reporting Reporting & Closeout 13
13 Test survey closed, findings and any referrals documented End QA / Reporting Reporting & Closeout End

The decision points

Every branch in the map, with the label on each outgoing line. These are the questions the process has to be able to answer.

  • 6. Isolation and access **verified safe** to proceed?

    Owned by HSE / Compliance · Safety Preparation

    • Verified → step 7
    • Not verified → step 5
  • 9. Results within **acceptable limits**?

    Owned by QA / Reporting · Testing & Assessment

    • Within limits → step 11
    • Outside limits → step 10

Notes on specific steps

These notes travel with the map. In the editor they live in the Notes column and appear when you open a box.

1. Customer requests inspection and test survey
No other Scanel job needs to be open: a customer can call in just to have switchboards, breakers, fire/gas detection or emergency lighting tested and reported on.
2. Identify installation and systems to be inspected
Switchboards, breakers, insulation runs, thermography targets, fire/gas detection and emergency lighting circuits are logged against the installation's as-built drawings before a single test is defined.
3. Define required tests for the identified installation
Which tests apply depends on what's being inspected: insulation resistance and continuity for cabling, a thermographic survey for switchboards and breakers under load, functional verification for fire/gas detection and emergency lighting. This is engineering judgment, not a fixed checklist.
7. Perform tests: switchboards, breakers, insulation, thermography, fire/gas detection, emergency lighting
Each test method is logged against the acceptance criteria fixed at test planning, not against a generic pass/fail line.
10. **Flag defect** and refer to the SOP that corrects it
A failed insulation or continuity reading on a fixed installation is referred to the Marine Electrical Installation SOP; a switchboard or breaker fault with immediate safety impact is referred to the Emergency Marine Electrical Repair SOP; a high-voltage finding is referred to the High-Voltage Electrical Work SOP. This SOP documents the finding and the referral, it does not perform the repair.

Making it yours

Phases (Intake & Scoping, Test Planning, Safety Preparation, Testing & Assessment, Reporting & Closeout) sit in Horizontal lane; the five roles sit in Vertical lane, with HSE/Compliance as its own lane distinct from the Field Test Team. When adapting the referral row, keep its Notes column naming which of your OTHER SOPs each defect type routes to by name — that's what turns 'flag defect' from a dead end into a usable handoff for whoever picks the finding up next.

What to watch out for

  • Don't skip the isolation/access safety-verification decision just because a job is 'just testing.' The map loops a 'not verified' result straight back to safety preparation rather than letting testing proceed on an assumption, because the testing team is often working closer to live equipment during a survey than during a planned repair.
  • Keep 'define required tests' separate from 'identify installation.' Naming what needs inspecting and deciding how to test it are different kinds of judgment, and merging them tends to produce a survey scoped from a checklist rather than from what the specific installation actually needs.
  • Don't let the referral row become a place findings quietly stop. It needs a real owner and a real next SOP named in the Notes column, or a defect found here has no path to actually getting fixed — which defeats the point of running the survey at all.

Frequently asked questions

Does this SOP ever result in a repair happening?

Not within this chart. A failed result routes to a referral row that names which other SOP owns the fix — Marine Electrical Installation, Emergency Marine Electrical Repair, or High-Voltage Electrical Work, depending on what failed. Keeping the boundary explicit is what lets this map stay a clean diagnose-and-report process instead of a repair process wearing an inspection's name.

Can a customer request this survey without any other job open?

Yes — the intake row's own note says no other job needs to be open, which is why it's drawn starting from a customer request rather than as a sub-step of an installation or maintenance chart. It's a standalone service in its own right.

What decides whether a switchboard finding needs thermography versus just a functional check?

The test-definition step, and it's stated as engineering judgment rather than a fixed rule: switchboards and breakers under load usually get a thermographic survey, cabling gets insulation resistance and continuity, and safety systems like fire/gas detection or emergency lighting get functional verification. Add the specifics your own equipment mix needs as Notes on that row rather than trying to encode every case as a separate decision.

Open the map and start editing

The editor loads this chart with the spreadsheet underneath it. Change a cell and the diagram redraws — no drawing, no signup.